I’m right there. Are you my family or paying me? Let’s use the phone! The phone is great, very direct, plenty of nuance, grabs my attention strongly.
But for those same reasons I hate the phone for anyone outside that small circle. I won’t even order a pizza with the phone anymore. The disconnect is that my job is things like writing and coding, not so much sales or brainstorming (things that are great over audio). Phone calls steal that time away from me in a big way. Extra disconnect comes in because it’s some other peoples job to get me on the phone, because it’s so effective. So, we (metaphorically) fight.