Email is good.

A blog ostensibly about email productivity by Chris Coyier who you can email, obviously, at chris@coyier.com

Perhaps the most time I personally spend on email is staring at lingering emails. I bet I average about 5 of them at any given time. Emails that are just sitting there and I know they need some kind of action or response, I just can’t get it done for whatever reason. Maybe I don’t know what to say yet. Maybe I just can’t spend the time right now on what it needs.

It’s not all bad. Maybe letting it sit there and having my brain re-visit it periodically is what it needs for the right answer to be come to. But then there comes a point where I just can’t look at it anymore. I don’t know what it is, but I just can’t anymore. Maybe I start to resent it or something. There definitely is a breaking point though, where I literally think “Done. This needs to be gone.”

At that point, I either force myself to deal with it or move what needs to be done somewhere else, like a TODO list. In rare cases I just delete it.

This of course makes me wonder if I should constantly be clearing out the inbox before I start to resent emails, inbox zero style. But I’ve had that thought many times and have never moved on it. Again, like I said, I think forcing my brain to revisit the email many times over and over is what it takes to deal with it.

Do you deal with the lingering email issue?

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4 responses to “Lingering Emails”

  1. Joshua Wold Avatar

    I’ve dealt with this issue a lot. Though I’m mostly an inbox zero person (a quick check reveals that I’m currently sitting at zero), I’ll occasionally get 3-5 emails that just sit and fester.

    They demand my attention, but require a number of steps to complete, or I’m unclear on the steps.

    I often let them sit because I’m afraid they’ll get lost in my todo manager (Things 3), but having todos in multiple places makes all of it feel overwhelming.

    Mostly I’ve come to accept it. I’ll just have (at times) a few emails that sit for a while, then I’ll find a way to clear them out.

  2. […] Via Chris Coyier. […]

  3. […] Joshua Wold echoing the same situation I get in. […]

  4. Brennan Goewert Avatar

    I always have pending emails which require a response or is a task that needs to be completed. At work, I use Outlook and just flag emails to be completed later. Sometimes these emails just are not a priority and there are plenty of other things that I should be doing instead.

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